Browser Troubleshooting

The PowerChute Web UI is accessed using a browser. For a list of supported browsers please view the Operating System Compatibility chart.

PowerChute requires cookies and JavaScript to be enabled in the browser in order to function correctly. If cookies are being blocked this will prevent logging into the PowerChute UI. To avoid this, allow cookies for the PowerChute URL.

Known Issues with Internet Explorer

IE Enhanced Security is enabled by default for most Windows operating systems and this can block JavaScript for the PowerChute Application - to avoid this add the PowerChute URL to the Trusted Sites List under Tools - Internet Options - Security.